Talked with a guy who runs a major games store here in the states recently. He's pulled all GW stuff from his inventory and won't sell them, though he loves their games. When I asked why, he said:
"They are just awful to work with. They are what happens when you let a bunch of lawyers run a company - soulless, petty, and pedantic."
My (limited) experience with their contracts bears this out. I like their products, but as an organization they suck.